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Requisition ID:
5603
Restaurant Manager
Responsibilities
- Lead daily operations efficiently through guiding team members
- Induct, mentor and train junior staff to achieve guest satisfaction
- Recommend and upsell menu items as well as advise guests on any ongoing promotions to achieve revenue targets
- Enhance customer service quality by ensuring action plans are carried out
- Implement plans to ensure efficient use of resources and minimise wastage
- Provide prompt and excellent customer service to guests
- Cultivate a cohesive, collaborative and high-performing culture to heighten staff morale
- Strategize manpower planning to support operational needs within budget
- Handle guest complaints with care and provide service recovery options
- Ensure smooth implementation of new F&B products
Requirements
- Diploma in any field
- At least 10 years of relevant experience, including 3 years of managerial experience
- Excellent communication, interpersonal, leadership and organisational skills
- Able to perform in a fast paced environment
- Willing to work 6 days rotating shift, on weekends and public holidays
- Business and financial acumen to achieve profitability targets will be advantageous
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