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Requisition ID:  5626

Infrastructure Solution Lead (Hospitality)


  • Assist the Solution Manager to design and build the underlying infrastructure systems of business applications by leveraging on established platform solutions and collaborate with the Project Manager to deliver solutions primarily for Hospitality, but not limited to corporate services and other business groups including Corporate Real Estate, F&B, Property Sales and Retail
  • Understand the business objectives, organization goals and IT strategies
  • Serve as subject matter expert for the infrastructure systems related to Hospitality Business Group, such as High-Speed Internet Access (HSIA), IPTV, PABX and other collaboration requirements, such as Office 365
  • Identify business needs, analyze alternatives and conduct product evaluations recommendations related to software, platform and network configurations
  • Assist the Infrastructure Solution Manager in the development of infrastructure and/or security solutions and drive the solution adoption based on the complete lifecycle of Consult, Design, Build and Run to meet business requirements
  • Research and provide suggestions in designing a highly resilient, scalable, secure, high performance and cost-effective enterprise infrastructure
  • Collaborate with Operations team to assure architectural solution could be suitably translated into effectual and robust implementation
  • Effectively Communicate in a user-friendly terminology that ensures others’ understanding of hardware / software issues, new initiatives and process changes
  • Collaborate closely with the project manager, application system owners and third-party technology partners to ensure that solutions fulfill requirement
  • Lead the preparation of technical proposals and showcase the relevant solutions clearly and concisely to business stakeholders
  • Negotiate with vendors, outsourcers, and contractors to secure network products and services


  • Degree holder in Computer Science or Engineering preferred
  • Preferably possess equivalent professional certificates in network and infrastructure, such as Cisco Certified Network Associate (CCNA), Microsoft Technology Associate (MTA): IT Infrastructure.
  • At least 5 years of experience in infrastructure design, planning and implementation in hospitality business, specifically hotels and serviced residence
  • Broad technical knowledge across the IT infrastructure domains, such as network and telecommunication, servers, security, desktop, storage, data centre, clustering, monitoring software and cloud computing technologies, namely Microsoft Azure
  • Familiar with IT systems especially used in hospitality business, such as Wired and Wireless Network, Telephony, IPTV, IoT and Enterprise Mobility
  • Strong analytical and conceptual skills, with ability to function at both the conceptual levels
  • Must be highly organised, meticulous and precise in working
  • Excellent troubleshooting abilities
  • Excellent written and oral communication skills

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