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Requisition ID:  5610

Guest Service Officer - Serviced Residences

Responsibilities

  • Work closely with the Residence Manager
  • Provide good customer service and respond efficiently and tactfully to guests’ complaints, requests and enquiries
  • Handle cashiering functions and adhere to the residence’s Standard Policies & Procedures
  • Maintain good guest relations with in-house guests at all times
  • Project a courteous and hospitable attitude at all times
  • Provide guests with accurate information as requested regarding SR facilities, major city attractions and events
  • Maintain an effective flow of communication with all personnel

Requirements

  • O-Level or equivalent
  • Willing to perform rotating shifts
  • Positive attitude with outgoing personality and good communication skills
  • Experience in hospitality and knowledge of Opera will be advantageous