F&B Executive (Sentosa Cluster)

Responsibilities

• Supervise the team members on shift. Ensure they are well groomed, properly attired and personal hygiene level to ensure strict adherence to Hotel's standards of quality service
• Build close working relationship and effective communications with catering personnnel, food caterer and other departments 
• In charge of all stewarding stores and equipment for F&B department
• Directly oversee the actual set-up and services of contracted functions by giving specific menu information to servers, by coordinating the timings of event with food caterer to ensure success of each function
• Requisite in advance for casual labour to ensure consistency of service
• Assist in checking all function rooms daily to ensure that light, air-con, carpets and fixtures are in good and proper working conditions
• Attend to guest complaints, problems or situation and take prompt, corrective action, ensuring the highest degree of guest satisfaction

Requirements

• Diploma in Hospitality or F&B Service
• At least 3 years of working experiencein relevant field
• Positive attitude and team player
• Good customer service and interpersonal skills