Requisition ID:  9188

F&B Executive (Sentosa Cluster)

Responsibilities

  • Supervise the team members on shift. Ensure they are well groomed, properly attired and personal hygiene level to ensure strict adherence to Hotel's standards of quality service
  • Build close working relationship and effective communications with catering personnnel, food caterer and other departments 
  • In charge of all stewarding stores and equipment for F&B department
  • Directly oversee the actual set-up and services of contracted functions by giving specific menu information to servers, by coordinating the timings of event with food caterer to ensure success of each function
  • Requisite in advance for casual labour to ensure consistency of service
  • Assist in checking all function rooms daily to ensure that light, air-con, carpets and fixtures are in good and proper working conditions
  • Attend to guest complaints, problems or situation and take prompt, corrective action, ensuring the highest degree of guest satisfaction

Requirements

  • Diploma in Hospitality or F&B Service
  • At least 3 years of working experiencein relevant field
  • Positive attitude and team player
  • Good customer service and interpersonal skills