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Requisition ID:  8667

Assistant Manager, Front Office (The Outpost Hotel Sentosa)

Responsibilities

  • Direct and supervise the day-to-day activities of all sections within the Front Office and other services rendered by other operational departments
  • Responsible for the proper, efficient and profitable functioning of the hotel 
  • Ensure guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy
  • Asisst in checking in/out of guests. Assist to inspect rooms assigned to VIPs before their arrival. Meet and escort them to their rooms
  • Check logbook for messages and follow-up actions upon commencement of shift. Check housekeeping discrepancy report; report any variance and take corrective actions
  • Monitor room inventory closely to ensure maximum utilisation of rooms to generate higher revenue

Requirements

  • Diploma in any field, preferrably in Hospitality
  • At least 4 years of experience in a similar capacity in hospitality industry
  • Team player with positive attitude, enthusiasm and initiative
  • Knowledge in Opera System 
  • Ability to lead team and drive results