Housekeeping Assistant (Oasia Hotel Novena)
Responsibilities
- Answer and log down all information from incoming calls, ensure the messages are passed through accordingly and requests are followed up.
- Update and maintain the daily attendance records.
- Handle all issues concerning Lost & Found; receiving, recording, storage, claiming and clearing.
- Update and maintain all Housekeeping files and records.
- Operate the Property Management System (PMS).
- Keep track of all VIP arrival and in-house rooms and communicate with Room Attendants, Housekeeping Supervisors and Assistant Housekeepers.
- Control and operate the Communication system for all Housekeeping staff.
- Keep track of all special requests for arriving guests and communicate with Housekeeping Supervisor and Assistant Housekeepers.
- Input and follow up on all work orders with the Engineering Department or Maintenance Supervisor.
- Print all necessary daily reports and file accordingly.
Requirements
- Able to perform rotating shifts and 6 days work week
- Able to work under pressure and detail oriented
- Able to converse in Basic English for effective communication between guests and colleagues
- Minimum O’levels with 1 to 2 years of experience in administration.
- Microsoft Office skills.