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Requisition ID:  7165

Senior Housekeeping Assistant (Oasia Resort Sentosa)

Responsibilities

  • Answer and log down all information from incoming calls, ensure the messages are passed through accordingly and requests are followed up.
  • Update and maintain the daily attendance records.
  • Handle all issues concerning Lost & Found; receiving, recording, storage, claiming and clearing.
  • Update and maintain all Housekeeping files and records.
  • Operate the Property Management System (PMS).
  • Keep track of all VIP arrival and in-house rooms and communicate with Room Attendants, Housekeeping Supervisors and Assistant Housekeepers.
  • Control and operate the Communication system for all Housekeeping staff.
  • Keep track of all special requests for arriving guests and communicate with Housekeeping Supervisor and Assistant Housekeepers.
  • Input and follow up on all work orders with the Engineering Department or Maintenance Supervisor.
  • Print all necessary daily reports and file accordingly.
  •  Keep and maintain cleanliness and tidiness of the Housekeeping Office.
  • Raise purchase requests for Housekeeping operations.
  • Clear all outdated reports in the office on a monthly basis based on the hotel standards for record-keeping.
  • Ensure adequate stock of all used forms in housekeeping.
  • Report any unusual and suspicious behaviour of guests or staff.

 

Requirements

  • O Level qualification
  • At least 2 years of relevant experience