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Requisition ID:  7022

Assistant General Manager, Retail Operations

About Far East Malls

The Far East Retail Business group of Far East Organization manages nearly 1.5 million square feet of leasable retail space in Singapore, each reaching out to different shopper segments catering to different needs. With over 30 years of experience in the retail and commercial sector, Far East Organization has become a pioneer of progressive, first-to-market concepts. Its malls are located in quality regional centres as well as inspired destination locations, ensuring that Far East Malls enrich the communities it operates in through its retail places. Its key malls are Clarke Quay Central along the historic Singapore River, Square 2 in Novena and Orchard Central in the heart of Orchard Road.


  • Lead the Retail Operation team for the day to day management of the assigned properties including Property Operations, Tenancy Coordination, Tenants Engagement and Customer Service
  • Guide and direct the Managing Agent (MA) in the management of the common property of the asset including administration of the maintenance fund, collections, term contracts, payments and cash flow management
  • Involve in asset enhancement initiatives for operating properties and new projects under development
  • Spearhead value engineering initiatives to achieve greater operational efficiency and cost savings
  • Prepare annual Operational and Capital Expenditure (‘Capex’) budget and regular forecast including monthly management reporting and competitor analysis
  • Represent the Sole Proprietor in the Management Council and Annual General Manager
  • Responsible to ensure an un-interrupted operations for all essential services
  • Responsible to ensure preventive maintenance programmes are carried out regularly and effectively


  • Degree in Real Estate or Property Management
  • At least 15 years of experience in property, retail and/or tenant management
  • Strong leadership skills
  • Strong analytical, interpersonal and communication skills
  • Resourceful, strategic, energetic and passionate to drive initiatives