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Requisition ID:  5913

Senior Sales Manager, Cluster Sales (Oasia, The Clan Hotel, AMOY)

Responsibilities

  • Day-to-day sales activities include telemarketing, sales calls,hotel visits, entertainment, virtual presentations etc.
  • Be familiar and effective in the sales process: create rapport, ask open questions, follow-up, anticipate and manage expectations, advise conflicts, overcome objections, closing and obtain post-feedback
  • Acquire new sales leads/ prospects and establish new accounts to grow account/ client base
  • Foster and develop relationship with existing clients and customers to maintain loyalty. Manage leads and enquiries and provide suitable solutions promptly
  • Achieve various monthly sales targets set to meet overall cluster budget
  • Review account portfolio regularly and present to management to provide analysis on performance of each account and forward action plans
  • Be familiar and diligent with various company systems and sales tools, such as property management system, customer relationship management system, booker loyalty where applicable
  • Compliance with statutory regulations and internal guidelines/ SOPs
  • Follow up with clients whose payments are outstanding and long overdue

Requirements

  • Diploma or Degree in Sales and Marketing
  • At least 3 - 5 years of relevant experience in hospitality industry
  • Excellent communication, interpersonal, networking and organisational skills
  • Strong negotiation and presentation skills
  • Able to work well under pressure in a fast paced environment
  • Self-motivated, team player, result oriented individual with strong business acumen