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Requisition ID:  5914

Sales Manager, Cluster Sales (Oasia, The Clan Hotel, AMOY)

Responsibilities

  • Represent the hotel professionally by upholding proper grooming standards, conduct and ability to present the hotel product and services effectively.
  • Day-to-day sales activities include telemarketing, sales calls, hotel visits, entertainment, virtual presentations etc.
  • Generate new sales leads/ prospects and establish new accounts to grow client base
  • Foster and maintain relationships with existing clients through sales calls and regular site inspection to maintain loyalty. Manage leads and enquiries and provide suitable solutions promptly
  • Be familiar and diligent with various company systems and sales tools, such as property management system, customer relationship management system, booker loyalty where applicable
  • Provide timely updates to superior and team on activities and market information. Review account portfolio regularly and present to management to provide analysis of each account and forward action plans
  • Compliance with statutory regulations and internal guidelines/ SOPs
  • Follow up with clients whose payments are outstanding and overdue

Requirements

  • Diploma or Degree in Sales and Marketing
  • At least 3 years of relevant experience in hospitality industry
  • Excellent communication, interpersonal, networking and organisational skills
  • Strong negotiation and presentation skills
  • Able to work well under pressure in a fast paced environment