Retail Marketing Executive (Tenant Engagement)
About Us
Far East Organization is a Christian Enterprise, which develops real estate and operates businesses by serving with grace, love, integrity and honesty. Together with its Hong Kong-based sister company Sino Group, they are one of Asia’s largest real estate groups, with operations in Singapore, Malaysia, Australia, Japan, China (Mainland and Hong Kong) and USA.
Far East Organization is the largest private property developer in Singapore, having developed over 780 developments across all segments of real estate including 55,000 private homes in Singapore since its establishment in 1960. Far East Organization includes three listed entities: Far East Orchard Limited, Far East Hospitality Trust and Yeo Hiap Seng Limited.
Far East Organization is the winner of 14 FIABCI World Prix d’Excellence awards, the highest honour in international real estate. In 2022, Far East Organization is listed as top 50 of The Straits Time’s Singapore Best Employers Study. We believe in taking care of the total well-being of our people as they grow with us. We nurture a community where talent is developed and recognised, innovative ideas are encouraged, and achievements celebrated.
Our health and well-being benefits provide physical, mental and spiritual support to our people and their families. In addition to annual leave, performance bonus, medical and insurance coverage, you can anticipate the provision of birthday leave, birthday benefits, family care leave, flexible benefits, staff rebates at F&B outlets, and special rates at our hotels, both locally and overseas. We empower you in your engagement with the wider community by providing varied activities to experience different opportunities to serve and contribute to the community.
Responsibilities
- Facilitate key actions involving tenants, such as engaging tenants and/or representatives for marketing initiatives during their tenure with Far East Malls, serving their business requirements and enabling marketing efforts, regular meetings with tenants to understand their business needs, directions and future growth plans, etc
- Perform engagements, communication and maintain good landlord-tenant relationships to ensure tenant retention within Far East Malls portfolio
- Track and analyse participation and performance of tenants
- Execute established standards of customer (tenant) service, such as onboarding, service feedback processes, etc
- Handle enquiries and leases for atrium and advertising spaces across Far East Malls
- Assist the team on reporting, i.e. campaign performance, weekly reports, consumer insights.
- Identify growth opportunities based on data-driven insights.
- Drive key metrics for the business through the various initiatives.
Requirements
- Bachelor in Marketing, Mass Communications or any other equivalent discipline
- Strong project management, analytical and communication skills
- Proficient in spreadsheets and presentation tools
- Fresh graduates are welcome to apply for entry role