Assistant Housekeeping Manager (Village Hotel Sentosa)

Responsibilities

• Supervise the duties of chambermaids and to ensure that they carry out an orderly housekeeping work as well as maintain the general cleanliness of the houses/ apartments and common areas in accordance with the standard work requirements.
• Conduct thorough checks on the condition of fixtures and fittings and building components within apartments prior to check-in and after check-out, and initiate action on any defective or missing items for replacement.
• Attend to complaints and requests from tenants expeditiously, ensuring good customer service at all times.
• Monitor staff working schedules to ensure adequate manning, supplies and equipment for staff to carry out their duties.
• Evaluate and make recommendations concerning cleaning products and equipments, order and maintain sufficient inventory of housekeeping supplies and equipment.
• Prepare store requisition, purchase others supplies and equipment, also monitor par stock on all housekeeping guest supplies and linens.
• Ensure guest rooms are properly secured and proper key control procedures are utilized by the housekeeping staff.

Requirements

• O-Level or equivalent
• At least 3 years of supervisory experience in Hotel Housekeeping
• Proactive, meticulous and able to perform strenuous activities and handle heavy load